How to Avoid Creating a Toxic Culture

August 23, 2017 by & filed under Knowledge.

  I was talking with a business manager a few months ago who said to me, “We don’t really have a culture in our workplace.” I couldn’t help but laugh. That’s like saying, “My family has no traditions.” Every family has traditions! Likewise, every organization has a culture. The real question is, do you recognize


How Interviewing Helps You Hire the Right People

July 26, 2017 by & filed under Knowledge.

  I recently read an article titled “Science Proves Job Interviews Are Useless.” That was a catchy headline, but the real message was that unstructured interviews don’t work. As I read this article, I thought: if interviews don’t work, the next logical question is “How do we assess potential candidates?” There are a couple of


3 Ways to Increase Your Cash Flow

July 12, 2017 by & filed under Knowledge.

  Cash gives you options. My clients know very well that this is one of my favorite mantras. Cash gives you the options and flexibility to determine when and how you want to do things in your business. By optimizing your cash flow, you can actually increase your cash flow. Optimizing cash flow simply means


2 Common Management Pitfalls That Are Hurting Your Business from an HR Perspective

June 21, 2017 by & filed under Employee Management.

  Do your new managers and supervisors have strong communication skills? Are they well-equipped to deal with conflict in a way that leaves employees feeling supported instead of disrespected? If not, you’re missing an important opportunity to boost employee morale and engagement to help your business thrive. Last month I shared the 3 big legal


How To Pay Yourself More Than Leftover Crumbs

June 7, 2017 by & filed under Knowledge.

Do you ever feel like you’re so busy in your business, but after everything is said and done, there’s no money left to pay yourself? That’s exactly how Renaldo felt. As the owner of a small service business, he was known by everyone around him as a success. He was always busy with jobs. His


Are Newly Promoted Supervisors Leaving You Open to a Lawsuit?

May 17, 2017 by & filed under Knowledge.

  Are you certain your new managers and supervisors fully understand the laws that govern your business and the people relations within it? If not, you’re leaving yourself wide open to a lawsuit and more importantly, you’re not allowing your business to thrive in the way that it could. In general, new managers and supervisors


I’m a small business; why should I outsource?

May 3, 2017 by & filed under Knowledge.

  “I thought about outsourcing, but isn’t that just for big companies?” If I had a dollar for every time I heard that, I would be retired! Historically, big companies have always outsourced, motivated mainly by cost savings. They outsourced functions that had been previously performed in-house to be more cost-effective and improve their bottom


Ten Years Later: Do We Still Hate HR?

April 19, 2017 by & filed under Knowledge.

  Ten years ago, an article was written that caused quite a stir in the human resources community. The article was entitled “Why We Hate HR”, written by Keith Hammond in Fast Company Magazine. Sure enough, there was quite a backlash in the HR community. Everyone was condemning what was in the article. But I